Privacy Policy

Last Updated: October 2025

At Stay Med, your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase from our platform.

By using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our services, including:

• a. Personal Information: Full name, email address, phone number, shipping and billing address, and payment details (processed securely through trusted payment gateways).
• b. Non-Personal Information: Browser type, device information, operating system, IP address, location data, and website usage data through cookies and analytics tools.

2. How We Use Your Information

• Processing and fulfilling orders.
• Providing customer support and updates.
• Sending invoices, confirmations, and shipping notifications.
• Improving our website, products, and user experience.
• Sending promotional offers (only with your consent).
• Ensuring secure transactions and preventing fraud.

3. How We Protect Your Information

We use advanced encryption technologies (SSL) and secure payment gateways to ensure your data remains safe. Access to your personal information is restricted to authorized personnel only, and we regularly review our security practices.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share limited data with trusted third parties only to complete essential operations, such as:

• Delivery and logistics partners.
• Payment processors.
• Analytics and marketing service providers (for performance improvements).

All third-party partners are bound by confidentiality and data protection agreements.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze site traffic and performance. You can choose to disable cookies through your browser settings, though some parts of the site may not function properly afterward.

6. Your Rights

You have the right to access, correct, or delete your personal information, withdraw consent for promotional communications at any time, and request details of data collected about you. To exercise these rights, contact us at support@staymed.com.

7. Data Retention

We retain your personal data only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or data handling practices, please contact:

• Stay Med
• Email: info@staymed.in